Customer Services

Our friendly customer service staff are here to provide you with a large range of services including but not limited to:

  • Animal registrations
  • Account/Rates payments
  • Disabled parking permits
  • Local Laws permits
  • Cinema ticket sales
  • Customer Action Request submissions (roads, footpaths and trees)
  • VicRoads agency services

Hindmarsh Shire Council is your local VicRoads agency. Services provided include:

  • Licence renewals
  • Learner permit tests
  • Machinery packs
  • Light trailer registrations (under 750kg)
  • Issuing of national driver work diaries
  • Removal of defect notices that require a road worthy certificate
  • Sale of VicRoads publications
  • Issue of transfer of registration forms

For more information on VicRoads visit

To change your licence address click here

Our Customer Service Centres


92 Nelson Street, Nhill
Ph: (03) 5391 4444

Hours: Monday – Friday 8:30am – 5pm


101 Lloyd Street, Dimboola
Ph: (03) 5391 4452

Tuesday 1:30pm – 5:30pm
Wednesday 3:30pm – 5:30pm
Thursday 10am – 5:30pm
Friday 10am – 6pm
Saturday 9:30am – Midday


10 Roy Street, Jeparit
Ph: (03) 5391 4450

Monday 8:30am – 5pm
Wednesday 1:30pm – 5pm


Federal Street, Rainbow
Ph: (03) 5391 4451

Wednesday 8:30am – 12:30pm
Friday 8:30am – 5pm


Please note that our offices will be closed to the public from 4.00pm Thursday 19 March 2020 until further notice due to the rapidly changing nature of the Coronavirus pandemic. If your matter is urgent, please call 03 5391 4444 between 8:30am and 4:30pm Monday-Friday.

See more council services changes or information about COVID-19