Frequently Asked Questions

I had a Wimmera Libraries (formerly WRLC) membership, do I need to sign up again with Hindmarsh Libraries?

No. If you lived within Hindmarsh Shire during the changeover, your old card and membership was automatically transferred to Hindmarsh Shire Libraries. You can replace your Wimmera Libraries card with a Hindmarsh Shire Library card at your local branch. 

Where can I return my library books?

You can return your book to any member library of Public Libraries Victoria. If you're on holiday or out of town, you can find your closest branch here. 

I put a book on hold, when will it arrive?

If your book was available at another library within our network, it should arrive within 7 days. If there were a number on holds on the book or item, you might have to wait a number of weeks. We'll get in touch with you when it arrives. 

Where can I use my library card?

You can use your library card to borrow from any library who is a member of Public Libraries Victoria, find the complete list here. 

How do I access online resources with my library account?

Hindmarsh Shire Libraries members can use their membership details to access BorrowBox, Mango, Kanopy, Story Box Library, Comics Plus, Busythings and Libby. To log in to these services, you may need to create a user account (for some platforms) but for more, you just need your library card number and your password/PIN!
These services also have apps you can download onto your digital device, and this will enable you can stay logged in.

If you have any issues, give our library staff a call or visit them in person - they will be able to help.